Terms of Service

Last updated: November 3, 2026

These Terms of Service apply when you browse or buy mobile data bundles through DataFlex GH. By using the website or placing an order, you agree to these terms. If you do not agree, do not place an order.

1. About the service

DataFlex GH offers mobile data bundles for the networks shown on the website. We arrange delivery to the mobile number you provide after payment is confirmed. Network availability, bundle eligibility, and service quality are also subject to the relevant mobile network operator's requirements and coverage.

2. Orders and recipient details

Check the selected network, bundle, quantity, price, and recipient phone number before paying. You are responsible for entering a valid number that can receive the selected bundle. An incorrect number may prevent delivery or result in delivery to someone else; contact us promptly if you notice a mistake, although a completed transfer may not be reversible.

An order is accepted for processing after the payment provider confirms payment. We may contact you using the email address you provide about your order or a delivery issue.

3. Prices and payment

Prices are shown in Ghana cedis (GH₵) and are payable through the payment options presented at checkout. Paystack processes payments on our behalf. Your payment details are handled by Paystack under its own terms and privacy practices; DataFlex GH does not receive or store your card or mobile money PIN. Your bank, wallet provider, or payment provider may apply its own terms or charges.

4. Delivery, delays, and refunds

We aim to deliver a successfully paid bundle within a few minutes, but delivery can take longer because of network or payment-provider delays. If a bundle is not delivered, contact us at dataflexgh@hotmail.com with your payment reference and recipient number. We will investigate and, if the bundle cannot be delivered, arrange a refund or another suitable resolution. We will also investigate duplicate charges and refund confirmed duplicate payments.

Once a bundle has been successfully delivered to the number provided, it generally cannot be reversed or refunded, except where applicable law requires otherwise. Nothing in these terms limits any consumer rights that cannot legally be excluded.

5. Acceptable use and availability

Use the website lawfully and provide accurate information. Do not misuse the website, interfere with its operation, or attempt to place fraudulent orders. We may update bundle availability, prices, or website features. We may suspend or cancel an order and refund its payment if we cannot reasonably fulfil it, subject to applicable law.

6. Liability

To the extent permitted by law, DataFlex GH is not responsible for interruptions or failures caused by payment providers, mobile network operators, incorrect recipient details supplied by you, or events outside our reasonable control. These terms do not exclude liability that cannot legally be excluded.

7. Privacy

Our Privacy Policy explains how we use order and contact information, including sharing information with payment and delivery service providers.

8. Applicable law and contact

These terms are governed by the laws of Ghana, subject to any mandatory consumer protections that apply to you. For questions or order support, email dataflexgh@hotmail.com.