Privacy Policy
Last updated: November 3, 2026
This policy describes how DataFlex GH collects, uses, and shares personal information when you browse the website or order a mobile data bundle. We handle personal information in accordance with applicable Ghanaian data protection law.
1. Information we collect
- Order and recipient information: the phone number you provide for bundle delivery, selected network and bundle, quantity, and order amount.
- Contact information: the email address you provide at checkout for payment and order communications.
- Payment and transaction information: payment status, transaction reference, currency, and amount. Paystack processes your payment credentials; we do not ask for or store your card number, card security code, or mobile money PIN.
- Technical information: our hosting or service providers may process basic device, browser, and request information in server logs to operate and protect the website.
2. How we use information
We use this information to take and fulfil orders, verify payments, send bundles to the number you specify, provide receipts or order support, investigate failed or duplicate transactions, prevent fraud, maintain the website, and meet legal or accounting obligations.
3. When we share information
- Paystack: payment and transaction details, your checkout email address, and relevant order information are sent to Paystack to process and verify payment.
- Order fulfilment: the recipient phone number and bundle details are shared with the relevant mobile network or fulfilment service so the bundle can be delivered.
- Order notifications: the phone number, order details, amount, and payment reference are sent through Telegram to notify the store operator and arrange fulfilment.
- Service providers or authorities: hosting providers and other providers may process information for the purposes above. We may also disclose information where required by law or to protect our rights and users.
These providers handle information under their own privacy terms and may process it in other jurisdictions. We do not sell personal information.
4. Retention and security
We keep order and transaction information for as long as reasonably necessary to fulfil orders, handle support requests and disputes, maintain business records, and meet legal obligations. We use reasonable safeguards to protect information, but no internet transmission or storage method can be guaranteed completely secure.
5. Your choices and rights
Subject to applicable law, you may ask to access or correct your personal information, request its deletion, or raise a concern about how it is used. Some information may need to be retained to complete an order or meet legal obligations. Contact us at dataflexgh@hotmail.com and include enough detail for us to identify and respond to your request. You may also contact Ghana's Data Protection Commission.
6. Cookies and third-party services
DataFlex GH does not require an account to place an order. Payment, hosting, and other third-party services may use cookies or similar technologies under their own policies. Please review their privacy information when using those services.
7. Children
This store is not intended for children under 18 to make purchases without the involvement of a parent or guardian. We do not knowingly seek to collect children's personal information independently.
8. Changes and contact
We may update this policy when our practices or legal requirements change. The latest version and its effective date will be posted on this page. For privacy questions or requests, email dataflexgh@hotmail.com.